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Queue Detector

The module is designed to count people in queues within the field of view of IP cameras. The use of a software-based queue length detector makes it possible to perform quantitative analysis and monitor changes in queue status over time.

Functional Features and Advantages

  • Detection and quantitative analysis of queues in the control area.
  • The ability to configure queue detection parameters: minimum size, time interval, and threshold for the number of detected objects.
  • The ability to configure up to 6 control zones within the field of view of one camera.
  • Saving queue information to the archive and displaying it in real time.
  • Generation of event notifications, with the option to resend them after a specified time interval.
  • Searching the archive for recorded queue detection events within a specified time interval.
  • Evaluate staff efficiency and improve service levels. Adjust employee work schedules during peak hours.
  • Comparing visitor traffic and queue length statistics in the checkout area helps determine the conversion rate of a point of sale and optimize its operation.

Typical Solutions

RETAIL It is designed to detect and determine the length of the queue in the checkout areas of shops, retail chains, cinemas, banks, etc. Using a software analytical queue detector allows you to increase the speed and quality of customer service and avoid losing 30% of potential customers – according to statistics, every third person leaves the store without buying, not wanting to stand in line. Integration with the Sagitech people counting module can significantly expand the system’s functionality, allowing you to analyze data on attendance and queue length in the checkout area, determine the conversion of a point of sale and evaluate the effectiveness of staff.
LOGISTICS It is designed to determine traffic flow volume in large logistics hubs. Using a queue detector allows you to get information about the density of traffic flow in real time. The analysis of such data makes it possible to control the congestion of transport hubs and adjust the route and schedule of service vehicles. Another application of the queue detection system may be the detection of unauthorized parking on city streets and adjacent areas.